EMPIRE NEST STUDIO · THE DETAILS
Good questions. Clear answers.
Find your format and know what you receive.
Is a digital product a printed book?
No. Digital products are downloadable files. No printing or physical shipment is included unless a listing explicitly says so.
How do I get my files?
Right after checkout, your order confirmation email includes a download link for each digital product. If a link does not work, reply to that email and we will send your files directly.
What software do I need?
A PDF reader for PDFs, and an app that opens .zip files for bundles. Fillable PDFs need a reader that supports forms. Save a copy before editing. Check the format on each listing.
What languages are included?
Many products include separate English and Spanish editions. Each listing states the exact files and languages.
Can I share or resell the files?
The license covers your own personal or internal business use, as relevant to the product. You may print a copy for that use. Redistribution, resale and selling printed copies are not included.
How do services work?
Choose a service and check out. We email you a short intake form, then deliver within the timeline listed on the service page (for example, Website-in-a-Weekend is usually ready for review within 5 business days of receiving your materials). Platform subscriptions, domains, ad spend and other external costs are separate and paid by you directly. Not sure what you need? Book the free 30-minute call.
How do monthly services renew?
Each monthly purchase covers one month. We send a renewal link before the month ends, and you can stop anytime by not renewing.
Do you guarantee results?
No. We deliver the agreed work on time. Leads, bookings and sales also depend on your offer, traffic and follow-up.
Where can I get help?
Use Contact or email hello@theempirenest.com with your order number and the problem. For missing downloads, specify the file. Do not send payment-card details.
For Spanish, use the store language selector.